Frequently Asked Questions

Customers can purchase any 2 waterdrop® products at Woolworths, upload their receipt, and play the Play to Win virtual tennis game for the chance to instantly win an Australian Open Official Player Edition water bottle. Every valid entry also goes into the draw to win the 2027 Australian Open Finals Experience.

The promotion starts at 9:00am AEDT on 21 October 2026 and closes at 11:59pm AEDT on 17 November 2026.

Entry is open to Australian residents aged 18 years or over.

Qualifying purchases can be made at:

• Woolworths Supermarkets
• Woolworths Metro
• Woolworths Online

Excluded: MILKRUN and Everyday Market.

1. Purchase any 2 waterdrop® products in one transaction at a participating Woolworths store.
2. Visit offers.waterdrop.com.au/playtowin (or scan the QR code).
3. Complete the online entry form with your details.
4. Upload a clear photo or scan of your receipt.
5. Play the virtual tennis game to reveal your result.

Once submitted, your entry is automatically included in the Major Prize Draw.

You may enter multiple times, with a maximum of one entry per qualifying transaction. Each entry requires a separate receipt and must be submitted individually.

Yes. Each valid entry submitted with a separate qualifying receipt will receive one entry into the major prize draw. The more valid entries you submit, the greater your chances of winning.

Yes. You must retain your original receipt as proof of purchase, as it may be required to validate your entry or prize claim.

Any two (2) waterdrop® products purchased in a single transaction qualify for entry.

After submitting your entry, the game launches automatically.

1. Click or tap Start.
2. Play against a computer-controlled tennis opponent.
3. Use your finger (mobile/tablet) or mouse (desktop) to serve and return the ball.
4. Follow the on-screen timing prompts and keep the rally going.
5. When the match finishes, your result will appear immediately on screen.

If you've won an Instant Prize, you'll also receive a confirmation email (subject to verification).

No. The tennis game is for entertainment purposes only. The prize outcome is predetermined before gameplay and is not influenced by your skill, timing or performance. Every valid entry has its assigned result regardless of how the game is played.

Your result will be displayed instantly:

• Instant Prize winners will be notified on screen and by email (subject to verification).
• All valid entrants, including Instant Prize winners, are automatically entered into the Major Prize Draw.

One winner will receive a 2027 Australian Open Finals Experience for two, including:

• Return flights to Melbourne (if required)
• 3 nights' 5-star CBD accommodation with breakfast
• Private airport transfers
• Two tickets to the Women's Final (30 Jan 2027)
• Two tickets to the Men's Final (31 Jan 2027)
• $1,000 Mastercard Gift Card
• Behind-the-scenes Australian Open tour
• On-site event support

Valued at up to AUD $20,000.

There are 201 Instant Win prizes, each consisting of a waterdrop® Australian Open Official Player Edition Water Bottle valued at AUD $75.

Eligible instant prize winners can expect delivery by approximately 8 December 2026, subject to delivery timeframes and stock availability.

The total prize pool is up to AUD $35,075.

Instant winners are notified immediately on screen after completing the game and will also receive an email confirming their provisional prize, subject to verification.

A computerised random draw will take place at 12:00pm AEDT on 24 November 2026. The first valid entry drawn wins the Major Prize.

The winner will be contacted in writing and published here by 1 December 2026.

If unclaimed, a redraw will be conducted at 11:00am AEDT on 7 December 2026. The redraw winner will be notified in writing and published here by 14 December 2026.

No. Entry is free once you've made the qualifying purchase. Standard internet access charges may apply when completing the online entry.

No. Employees of waterdrop®, Woolworths, participating agencies and their immediate family members are not eligible to enter.

No. Prizes are not transferable, exchangeable or redeemable for cash, unless otherwise stated by the Promoter.

The full Terms & Conditions are available here.